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Israeli Woman Denied Accessible Taxi in Milan Over Gaza Policy

N12 Israel reports that Yael Mahudar, an Israeli who uses a wheelchair, was refused service by a Milan-based accessible taxi company. The company cited opposition to what it described as “ethnic cleansing and starvation” in Gaza and said it would suspend all ties with Israel until “peace is restored.”

Mahudar told N12 Israel that the incident was shocking and isolating. “It’s a private matter, yet I felt collectively sanctioned and unwelcome,” she said. She expressed frustration that a service designed for people with disabilities would make political judgments instead of helping those in need.

She also described feeling uncomfortable navigating Milan during large pro-Palestinian demonstrations in the city’s central square. “There’s no one to talk to. I didn’t know how to react or who to ask. The feeling is awful,” she said.

Afterward, Mahudar contacted other taxi companies but avoided mentioning she was Israeli, fearing similar discrimination

Incident Details

Type of Incident: Antisemitic Incident
Date of Incident: September 7, 2025
City: Milan
Country: Italy

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About Sentinel

SENTINEL is a European project funded by the European Commission and led by the Security and Crisis Centre (SACC by EJC), the security arm of the European Jewish Congress. It brings together the International Centre for Counter-Terrorism (ICCT), national-level Jewish communities from Austria, Czech Republic, Hungary, Italy, and Spain, the European Union of Jewish Students, with the support of the Italian Carabinieri and the Police Presidium of the Czech Republic.

The project is designed to strengthen the protection of Jewish places of worship across the European Union through a coordinated set of activities over a three-year period.

SENTINEL will harness AI-enhanced open-source intelligence to monitor and assess current, emerging, and future threats. It will also equip Jewish communities with practical tools, including a mobile security application with a panic button and an interactive map built on real-time incident data.

Training and capacity-building are at the core of the project. These include scenario-based security exercises, crisis management seminars, and both in-person and online training sessions for community security trustees. SENTINEL will also organise EU-wide and local conferences to foster collaboration between Jewish communities, public authorities, and law enforcement agencies.

Complementing these efforts, national and local workshops will promote knowledge-sharing and preparedness, alongside pilot training programmes for law enforcement. A dedicated podcast series will help raise awareness by exploring threat assessments and potential responses.

With its wide-reaching and inclusive approach, SENTINEL will directly benefit to Jewish communities across 23 EU Member States, enhancing resilience, strengthening preparedness, and building long-term cooperation with law enforcement to meet today’s evolving security challenges.